Orders and Deliveries
Your order may take longer to arrive than usual. We're experiencing significant delays in NSW due to shipping delays, local courier backlogs and increased volumes. Delays for dispatch and delivery may occur. We provide tracking information for your order, however, we have no control over the process/timeframe of delivery once the order has been dispatched from our
Unfortunately we have no control over this situation and while we try our best to get updates for our customers we don't have access to any more information until orders we get updates from the courier companies themselves.
The estimated dispatch time frame is approximately 3-14 business days from the date order is placed, and payment is received. Please note this is an estimated time frame only and that delays beyond this may occur due to circumstances outside of our control.
Please do contact us if you have any questions.
We can provide estimated dispatch time frames based on the most accurate information we have on-hand, however, please note that delays may occur due to circumstances outside of our control. We shall do our best to keep you informed. Please note that delivery time-frames may take by 2-3 weeks longer then specified ETAs at this time.
Regional and/or Remote Deliveries
If your delivery address is in a regional and/or remote area, additional surcharges may be incurred. Our logistics team will contact you about this if we deem your delivery address to be in a regional or remote area and discuss the delivery options and surcharges applicable.