DELIVERY INFORMATION
Christmas Delivery Disclaimer
We strive to dispatch all orders promptly. Orders placed before the cutoff dates are expected to arrive before Christmas; however, delivery cannot be guaranteed due to potential courier delays.
Orders placed after the cutoff dates may not arrive before Christmas.
Please read our shipping information carefully before placing your order.
For assistance, feel free to contact us directly.
Items IN-STOCK:
The estimated dispatch time frame is approximately 3-14 business days from the date order is placed, and payment is received. Please note this is an estimated time frame only and that delays beyond this may occur due to circumstances outside of our control.
If your delivery address is in a regional and/or remote area or requires a taillift truck, additional surcharges may be incurred.
Our logistics team will contact you about this if we deem your delivery address to be in a regional or remote area and discuss the delivery options and surcharges applicable.
Items PRE-ORDERED:
We can provide estimated dispatch time frames based on the most accurate information we have on-hand, however, please note that delays may occur due to circumstances outside of our control. We shall do our best to keep you informed. Please note that delivery time-frames may take by 2-3 weeks longer then specified ETAs at this time.
Regional and/or Remote or Taillift Requirement (usually fr heavy or bulky items) Deliveries
If your delivery address is in a regional and/or remote area or requires a taillift truck, additional surcharges may be incurred. Our logistics team will contact you about this if we deem your delivery address to be in a regional or remote area and discuss the delivery options and surcharges applicable.
Important Note:
Please note that delays in dispatch and delivery may occur. While we provide tracking information for your order, once it has left our warehouse, the delivery process and timeline are beyond our control.
We understand the importance of timely updates, and we do our best to keep our customers informed. However, we are only able to share the information provided by the courier companies and do not have additional details until we receive updates from them.
